VES Report: Trends in Veteran and Servicemember Student Complaints about ITT Technical Institute

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What follows is a public version of a “trends analysis” document Veterans Education Success prepared detailing the types of harm observed by us in our work providing free legal services to service members, veterans, and their dependents who brought to our attention their complaints about ITT Technical Institute.

The military and veteran students we assist allege significant consumer fraud by ITT. Their allegations are supported by ITT whistleblowers who approached us seeking to share their concerns about wrongs being done to student veterans. For example, a recent campus president for ITT came to us with significant concerns, including that ITT’s recruiting practice was to “Do Anything and Say Anything” behind closed doors (despite “clean” recruiting documents) in order to meet enrollment numbers. Another ITT whistleblower, who was a longtime recruiter and elevated to “Master Recruiter,” explained that his fellow recruiters regularly lied to and deceived prospective students.