In 2017, Veterans Education Success contracted with Harvard Law School’s Project on Predatory Lending to analyze  complaints against Kaplan brought to Veterans Education Success by student veterans. For-profit schools have garnered significant attention for their illegal practices and their unfair, deceptive, and misleading conduct. In particular, there is serious concern about their conduct with respect to veterans and servicemembers because for-profit schools specifically target students with military benefits. Moreover, there has been a recent wave of for-profit schools, including Kaplan, attempting to circumvent federal regulations by converting to nonprofits. Kaplan Higher Education Corporation (“Kaplan”), a for-profit corporation, is a subsidiary of Kaplan, Inc., which is owned by the Graham Holdings Company, which entered a contract with Purdue University to manage, run, and profit from Purdue Global.

What follows is a public version of a “trends analysis” document Harvard prepared detailing the types of harm alleged by service members, veterans, and their dependents who brought to our attention their complaints about Kaplan.