Will Hubbard, vice president for veterans and military policy at Veterans Education Success, called the lack of communication from the VA “a real failure.”
Hubbard said his organization, along with TAPS and others, is “at a minimum” calling on the VA to reopen the GI Bill hotline.
“This is something that the secretary of VA has the full authority to do and has not yet done. We would like to see that done this week so that people can at least get some answers,” he said.
“Additionally, we’re calling on the VA secretary to unfurlough the appropriated IT staff and support to get these claims processed as soon as possible,” Hubbard added.
While he acknowledged that Congress may have a deal in the works to end the government shutdown, Hubbard said “every single day counts” for these students.
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