“We haven’t seen anything that would indicate a dramatic change in their behavior,” says Aniela Szymanski, a senior director at Veterans Education Success, a research and advocacy group. “It is kind of disappointing when we speak to veterans.”

Brendon Walker, a 35-year-old U.S. Navy veteran who’s studied on and off with the U. of Phoenix since 2014, doesn’t see improvement, either. He says his online psychology and science bachelor’s program offers little instruction. “It is not a lot of learning,” says Walker, who filed a complaint with the veterans group. “I don’t feel I can use the information.”

Read the full article at Bloomberg Businessweek here.