Search results for : complaint trends

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Be Careful of Income Sharing Agreements

By Alex Kish   At this point in the game, it might seem cliché to talk about the impact COVID-19 has had on higher education and how students have been forced online.  But that doesn’t change the reality that unscrupulous actors are targeting vulnerable students (such as low-income students, veterans, and people of color) in order to turn a profit during this crisis.  While enrollment at brick and mortar schools has dropped, enrollment at online for-profit colleges has increased.  Many for-profit schools have changed their advertising in response to the pandemic, highlighting their online programs and making questionable claims of [...]

Our Written Testimony for the House Veterans Affairs Economic Opportunity Subcommittee Hearing on 2021 Legislative Priorities

TESTIMONY OF TANYA ANG, VICE PRESIDENT CONGRESSIONAL AND ADMINISTRATION PRIORITIES FOR THE NEXT CONGRESS SUBMITTED TO THE SUBCOMMITTEE ON ECONOMIC OPPORTUNITY COMMITTEE ON VETERANS AFFAIRS U.S. HOUSE OF REPRESENTATIVES December 8, 2020 Chairman Levin, Ranking Member Bilirakis, and Members of the Subcommittee: Veterans Education Success is a non-profit organization with a mission to advance higher education success for servicemembers, veterans, their families and survivors, and to protect the integrity and promise of the GI Bill and other federal education programs. In addition to research, providing free casework to students having trouble with the GI Bill or impacted by predatory schools, [...]

For-Profit K12 Online Schools Are Doubling Down on Their Sales Pitches to Districts. Beware of Pandemic Predators

This op-ed was published by The 74 Million on June 22, 2020, here. Wofford & Boulay: For-Profit Online Schools Are Doubling Down on Their Sales Pitches to Districts. Beware of Pandemic Predators Since the coronavirus outbreak hit the U.S. in mid-March, virtual classrooms have replaced in-person classes. Teachers have had to pivot quickly to online learning and are doing their best to keep their students from falling behind. School districts had not prepared distance learning plans for an extended closure, and now the Centers for Disease Control and Prevention has warned districts that remote learning may have to continue through [...]

Election 2020: Policy Memo for Candidates: Supporting Military-Connected Students in Higher Education

Click here to download a PDF copy of the Election 2020 Policy Memo.  An Opportunity for Policymakers and Candidates The 2020 election is a unique opportunity for incumbent and new candidates running for public office to support the two million military-connected students in college today by offering substantive reform ideas and policies. This memo is intended to showcase policy and legislative ideas that improve the higher education outcomes of veterans. Now more than ever, ensuring the civilian economic success of America’s veterans and military families is critical.  With the current coronavirus crisis and weakened job market, more [...]

2020 Toolkit for State Policymakers: What States Can do to Protect Students from Predatory For-Profit Schools

What States Can do to Protect Students from Predatory For-Profit Schools Presented by Veterans Education Success & The Century Foundation Click here to download a PDF copy of the 2020 Toolkit.  Proposing Seven State Policy Ideas State policy leaders have an opportunity to take leadership in protecting students—and especially student veterans—from being targeted by predatory colleges. Given failings by the federal government to police for-profit colleges and to ensure basic rights for students to attend college without being defrauded, it now falls to the states to step in and do this necessary work of regulation and protection. [...]

Veterans’ Use of Private Student Loans: A Primer

Click here to download a PDF copy of the report.  Highlights Based on our analysis of ED survey data from academic year 2007-08 to 2015-16: The proportion of undergraduate student veterans at for-profit schools taking out private student loans dropped by almost 95 percent (see fig. 1). Although the proportion of undergraduate student veterans with private student loans in the public and nonprofit sectors also declined, a significantly lower percentage had such loans in academic year 2007-08 (see fig. 1). The proportion of veterans with federal student loans across all institutional sectors also declined (see fig. 2). In 2014, CFPB [...]

Press Release: Veterans Education Success Responds to VA’s Decision to Approve Ashford University for GI Bill Funds

For Immediate Release      Contacts: Carrie Wofford, President | [email protected] (202) 838-5050 Veterans Education Success Responds to VA's Decision to Approve Ashford University for GI Bill Funds Reaction by President Wofford highlights VA's approval of a school well-known for predatory recruitment practices and deceiving military-connected students. Washington, D.C. - On February 14, 2020, VA approved a well-known predatory school engaged in rampant deception of veterans - Ashford University - for GI Bill. Despite information provided to VA regarding predatory recruitment and false advertising by Ashford University – including a lawsuit by the California Attorney General, reporting by Ashford employee whistleblowers, an alarming pattern of complaints [...]

Letter to VA Regarding GI Bill Feedback Tool and 38 USC 3696 Compliance

January 21, 2020   Charmain Bogue, Executive Director U.S. Department of Veterans Affairs Veterans Benefits Administration, Education Service 810 Vermont Avenue, NW Washington, DC 20420   Re: 38 U.S.C. § 3696 and University of Phoenix, Career Education Corporation, and Ashford University   Dear Charmain, We are writing to bring information to your attention troubling complaints alleging misleading advertising and enrollment practices by schools, making those schools ineligible for educational benefits under 38 U.S.C. § 3696. As part of the free legal assistance we provide to students, Veterans Education Success receives complaints from students using veterans’ benefits, such as the GI [...]

VA and States Should Act on Early Warning Signs When Risks to GI Bill Beneficiaries and Taxpayers Emerge at Participating Schools

This report is one in a series of three reports by Veterans Education Success on State Approving Agency (SAA) and Department of Veterans Affairs (VA) oversight of GI Bill participating schools. A second report examines inconsistencies and ambiguities in SAA’s and VA’s statutory approval and disapproval authorities and a third report examines how VA’s overemphasis on payment accuracy is impeding more effective SAA oversight of schools. This report contains recommendations to Congress, VA, and state governments to help ensure that early warning signs are heeded in order to protect both the entitlement of GI Bill beneficiaries and taxpayers’ investment in [...]

Research & Reports

Veterans Education Success publishes non-partisan research on student outcomes and higher education policy issues QUALITY OF EDUCATION & STUDENT OUTCOMES Read More Quality of Education & Student Outcomes SCHOOL ACCOUNTABILITY & STUDENT PROTECTIONS Read More School Accountability & Student Protections GI BILL & MILITARY EDUCATION BENEFITS Read More GI Bill & Military Education Benefits OUR FACT SHEETS Short fact sheets on key issues. Read More Our Fact Sheets [...]

Our press release on 49-state AG settlement with Career Education Corp.

Prior to 49-state AG settlement, Career Education Corporation took 5th highest amount of GI Bill Funds and had 3rd highest number of veteran complaints. Veterans Education Success provided the AGs with more than 400 veteran complaints; Veterans Education Success also reported that CEC lied to veterans about their eligibility for licensed occupations FOR IMMEDIATE RELEASE JANUARY 3, 2018 Contact: Carrie Wofford WASHINGTON, DC – Veterans Education Success applauds the work of a bipartisan group of 49 state attorneys (AGs) general for their diligent effort leading to today’s settlement with the Career Education Corporation (CEC), which operates Colorado Tech University and [...]

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