OUR RESEARCH & REPORTS
Our published reports regarding college accountability and students’ rights.
Summary of Veteran and Servicemember Student Complaints about Ashford University
As part of our free legal assistance to students, Veterans Education Success receives complaints from students using veterans’ benefits, such as the GI Bill, to attend colleges and universities around the country. We received 109 [...]
Summary of Veteran and Servicemember Student Complaints about American InterContinental University
As part of the free legal assistance we provide to students, Veterans Education Success receives complaints from students using veterans’ benefits, such as the GI Bill, to attend colleges and universities around the country. We [...]
Summary of Veteran and Servicemember Student Complaints about University of Phoenix
As part of the free legal assistance we provide to students, Veterans Education Success receives complaints from students using veterans’ benefits, such as the GI Bill, to attend colleges and universities around the country. We [...]
Law Enforcement Actions Against Predatory Colleges
This document summarizes government actions against predatory colleges, providing links to the government actions. If you are aware of a law enforcement action or private lawsuit that is not listed, please email us at help@vetsedsuccess.org. [...]
VA and States Should Act on Early Warning Signs When Risks to GI Bill Beneficiaries and Taxpayers Emerge at Participating Schools
This report is one in a series of three reports by Veterans Education Success on State Approving Agency (SAA) and Department of Veterans Affairs (VA) oversight of GI Bill participating schools. A second report examines [...]
Congress Should Consider Authorizing VA to Require Letters of Credit from Schools in order to Mitigate Risks to Veterans and Taxpayers
The U.S. Department of Veteran Affairs (VA) lacks the authority to require letters of credit (LOC) from schools eligible to enroll GI Bill beneficiaries. In contrast, the U.S. Department of Education (ED) can require schools [...]
VA Still Not Enforcing 1974 Ban on Schools that Engage in Deceptive Advertising and Recruiting
Summary: This Issue Brief examines the history of schools that rely on misleading advertising and recruiting to enroll veterans and eligible family members and subsequent ban by Congress in 1974 based on contemporaneous findings of [...]
Proposed Short-Term Pell Safeguards Should Be Further Strengthened
Highlights Recently reintroduced legislation known as the JOBS Act would make federal Pell Grants available for very short, 8-week programs intended to help individuals “afford the skills training and credentials that are in high-demand in [...]
Overemphasis on Payment Accuracy Impedes More Effective SAA Oversight of Schools Participating in the GI Bill
Executive Summary State Approving Agencies (SAA), state-level entities that operate under contract with the Department of Veterans Affairs (VA), were established to serve as gatekeepers for GI Bill participating schools. Their ability to provide effective, [...]
Analysis of the Impact of Closing the 90/10 Loophole
We used a December 2016 Department of Education study to estimate the number of schools that would be affected by including GI Bill and Defense Department tuition and fee payments in the 90 cap on [...]
Army.com List of Partner Schools Exposed
The Federal Trade Commission shut down a number of copycat military websites in September of 2018. This report examines one of those websites, Army.com, and the list of partner schools it displayed while in operation. [...]
Proposed Education Department Regulatory Changes Should Be Reevaluated Based on GI Bill Oversight Lessons
ED’s rulemaking should be revaluated based on the lessons learned from GI Bill oversight and the impact on veterans. In each of the areas ED is proposing changes, veterans have been disproportionally harmed in a [...]
OUR ADVOCACY LETTERS
Veterans Education Success works with our military and veteran allies to send policy advice to government officials.
Our Letter to VA with Additional Information Regarding Bay State College
January 9, 2023, George O’Connor Assistant Commissioner for Academic & Veterans Affairs Department of Higher Education Commonwealth of Massachusetts Via email Joseph L. Garcia, Executive Director Education Service. Veteran Benefits Administration Via email Re: Bay State College Dear Mr. O’Connor and Mr. Garcia...
Letter to VA Regarding Bay State College
November 21, 2022 George O’Connor, Assistant Commissioner for Academic & Veterans Affairs Department of Higher Education Commonwealth of Massachusetts Via email Joshua Jacobs, Senior Advisor for Policy Performing the Delegable Duties of the Under Secretary [...]
Letter to VA Regarding Florida Career College
November 21, 2022 Betsy Wickham, Bureau Chief State Approving Agency Florida Department of Veterans’ Affairs Via email David Salgado, Director Veterans Education Program Texas Veterans Commission Via email Joshua Jacobs, Senior Advisor for Policy Performing [...]
Letter to VA Regarding Full Sail University
November 21, 2022 Betsy Wickham, Bureau Chief State Approving Agency Florida Department of Veterans’ Affairs Via email Joshua Jacobs, Senior Advisor for Policy Performing the Delegable Duties of the Under Secretary for Benefits Veterans Benefits [...]
Letter to VA Regarding ASA College
November 21, 2022 William Clarke, Veterans Program Manager Bureau of Veterans Education New York State Division of Veterans’ Services Via email Joshua Jacobs, Senior Advisor for Policy Performing the Delegable Duties of the Under Secretary [...]
Our Testimony to the Veterans’ Advisory Committee on Education on Protecting Veterans’ Education Benefits
November 17, 2022 U.S. Department of Veterans Affairs Veterans Benefits Administration Education Service 810 Vermont Avenue NW Washington, DC 20420 Via electronic submission to EDUSTAENG.VBAVACO@va.gov Re: Advisory Committee on Education Meeting November 29-30, 2022 Dear [...]
Our Letter to Department of Veterans Affairs Regarding Substantial Misrepresentations at the University of Arizona Global Campus
April 1, 2022 Thomas J. Murphy Acting Under Secretary for Benefits U.S. Department of Veterans Affairs 810 Vermont Avenue NW Washington, DC 20571 Re: VA Compliance with 38 U.S.C. § 3696 regarding Substantial Misrepresentations at [...]
Whistleblower Submission: Lisa Houck Testimony to the Department of Education
Good afternoon. My name is Lisa Houck, and I was employed in the admissions department at Hesser College, which was a for-profit school owned by Kaplan that is no longer open. I worked there from [...]
Student Veteran Submission: Paola Santiago Testimony to the Department of Education
Good afternoon. My name is Paola Santiago and I’m a veteran of the U.S. Army. I am here today because DeVry’s false advertising led me to waste my time and hard-earned benefits at a school [...]
Student Veteran Submission: Damian Pearsall Testimony to the Department of Education
Good morning. My name is Damian Pearsall and I’m a Navy Veteran. I graduated from the Art Institute of Indianapolis in their fashion design program. During recruitment, the school misrepresented the job prospects for its [...]
MORE NEWS & INFO
Our Statement for the Record on the October, 2023, Legislative Hearing of the House Veterans Affairs Subcommittee on Economic Opportunity
STATEMENT FOR THE RECORD SUBMITTED TO THE HOUSE COMMITTEE ON VETERANS’ AFFAIRS SUBCOMMITTEE ON ECONOMIC OPPORTUNITY 118TH CONGRESS, FIRST SESSION October 18, 2023 Chairman Van Orden, Ranking Member Levin, and Members of the Subcommittee: We [...]
Oral Testimony to the House Veterans’ Affairs Committee on the Topic of “Red Tape at VA”
ORAL TESTIMONY OF WILLIAM HUBBARD, VICE PRESIDENT FOR VETERANS & MILITARY POLICY PRESENTED TO THE U.S. HOUSE VETERANS’ AFFAIRS COMMITTEE SUBCOMMITTEE ON ECONOMIC OPPORTUNITY ON THE TOPIC OF “LESS IS MORE: THE IMPACT OF BUREAUCRATIC [...]
Our Statement for the Record for a House Veterans Affairs Subcommittee on Economic Opportunity Oversight Hearing
TESTIMONY OF WILLIAM HUBBARD, VICE PRESIDENT FOR VETERANS & MILITARY POLICY SUBMITTED TO THE U.S. HOUSE VETERANS’ AFFAIRS COMMITTEE SUBCOMMITTEE ON ECONOMIC OPPORTUNITY ON THE TOPIC OF “LESS IS MORE: THE IMPACT OF BUREAUCRATIC RED [...]
Our Statement for the Record on the June 14, 2023, Legislative Hearing of the House Veterans Affairs Subcommittee on Economic Opportunity
STATEMENT FOR THE RECORD SUBMITTED TO THE HOUSE COMMITTEE ON VETERANS’ AFFAIRS SUBCOMMITTEE ON ECONOMIC OPPORTUNITY 118TH CONGRESS, FIRST SESSION June 14, 2023 Chairman Van Orden, Ranking Member Levin, and Members of the Subcommittee: We [...]
Our Statement for the Record on the June 2024 Legislative Hearing of the House Veterans Affairs Subcommittee on Economic Opportunity
STATEMENT FOR THE RECORD SUBMITTED TO THE HOUSE COMMITTEE ON VETERANS’ AFFAIRS SUBCOMMITTEE ON ECONOMIC OPPORTUNITY 118TH CONGRESS, SECOND SESSION June 12, 2024 Chairman Van Orden, Ranking Member Levin, and Members of the Subcommittee: We [...]
Statement for the Record Submitted to the Senate Committee on Veterans Affairs 118th Congress, First Session
Chairman Tester, Ranking Member Moran, and Members of the Committee: We thank you for the opportunity to share this statement for consideration during this hearing, which includes many notable bills addressing topics in higher education [...]
Our Statement for the Record on the March 30, 2023, Legislative Hearing of the House Veterans Affairs Subcommittee on Economic Opportunity
Chairman Van Orden, Ranking Member Levin, and Members of the Economic Opportunity Subcommittee of the Committee on Veterans Affairs: We thank you for the opportunity to share our views regarding legislation under consideration by the [...]
Coalition Letter on Maryland 90/10
March 27, 2023 Emily A. A. Dow, Ph.D. Assistant Secretary for Academic Affairs Maryland Higher Education Commission (MHEC) 6 N. Liberty St., 10th Fl. Baltimore, MD 21201 By Email Dear Dr. Dow, The undersigned organizations, [...]
Statement for the Record: Legislative Priorities Submitted to the Senate and House Committees on Veterans Affairs
STATEMENT FOR THE RECORD LEGISLATIVE PRIORITIES SUBMITTED TO THE SENATE AND HOUSE COMMITTEES ON VETERANS AFFAIRS 118TH CONGRESS, FIRST SESSION March 7, 2023 Chairmen Tester and Bost, Ranking Members Moran and Takano, and Members of [...]
Sixth defendant in scuba fraud investigation admits filing false claims with the Department of Veterans Affairs
Department of Justice Office of Public Affairs FOR IMMEDIATE RELEASE Monday, November 14, 2022 Sixth defendant in scuba fraud investigation admits filing false claims with the Department of Veterans Affairs Dive school official caused more [...]
Our Press Release: After Decade-Long Fight, the Department of Education Has Closed The 90/10 Loophole
Contact: Will Hubbard VP for Veterans & Military Policy Veterans Education Success After Decade-Long Fight, the Department of Education Has Closed The 90/10 Loophole Major Win for Student Veterans & Their Families WASHINGTON D.C., [...]
ISSUES
Policy issues of Veterans Education Success
Veterans Education Success works to improve post-secondary quality and student outcomes to ensure military-connected students enjoy a solid education leading to a successful civilian career. You will find research reports and coalition letters related to college quality and student outcomes.
Veterans Education Success seeks to ensure students have adequate protections and rights and also believes bad actor colleges should be held accountable if they’ve trampled on students’ rights. You will find research reports and coalition letters related to student protections and college accountability.
Vterans Education Success works to protect the GI Bill and other federal education benefits.


